FOURWEST DIGITAL

Join a growing team that has shaped the digital marketing efforts of high-profile clients, brands, and influencers in our field. FOURWEST is hiring an early-career Account Manager to manage a portfolio of clients in the expert, business, wellness, influencer, and commerce industries. We are looking for somebody to start part or full-time. As our agency continues to grow, this role will have the potential to go full-time.

Position Responsibilities:

You are a relationship builder, client advocate, and ultimate team player who takes pride in providing exceptional customer service and rallying teams to make magic happen and drive business forward.  You are a self-starter and forward-thinker, knowing what people may need before they know it.

You are uber-organized and know how to coordinate projects and ensure that each is delivered with excellence.  You are not afraid of a challenge and know that FOURWEST’s clients are the core of our business.

You Will:

• Serve as the lead point of contact for client account management matters, with support/oversight from FOURWEST leadership.
• Run kickoff calls with your clients, including the development and distribution of agendas and after-call action items.
• Ensure the timely and successful delivery of our services according to clients’ needs and within the scope of business.
• You will facilitate frequent check-ins and hold strategy sessions with your clients.
• Use your marketing know-how and knowledge of the industry to serve your clients questions and needs.
• Clearly communicate the progress to internal and external stakeholders.
• Prepare reports on client accounts, team performance.
• Assist with process development or agency tasks and procedures.
• Build and provide contracts to our clients for their menu of services.
• Assist with client requests or issue escalations.
• Other duties as jointly agreed on.

Qualifications:

• 2+ years of experience with client relationship management
• Google Workspace/GSuite or comparable Microsoft Office experience
• Work with a CRM like Ontraport, Hubspot, or other to maintain client information
• Building relationships and leading clients are your bread and butter (we’re not corporate).
• You are incredibly hands-on yet comfortable taking a step back and thinking strategically and autonomously.
• You are naturally well organized and stay cool when working within tight deadlines.
• You are incredibly driven, hungry, and learn from your mistakes.
• You are truly passionate about people & seeing them succeed 

Our Dream Teammate Will Be:

• A Proactive Problem Solver
• Marketing minded
• Enthusiastic and positive AF
• MASSIVELY Organized
• Fun and goofy
• Great with attention to detail: the code word is success for the application
• Willing to get on a phone call and video chat with our team and our clients
• Comfortable speaking, texting, emailing with clients on their time, including celebrities
• Driven…like crazy driven!
• A Self-Starter
• Very Flexible in their Schedule
• Interested in Business
• Interested in Self-Development
• Full of Love, Compassion, and Empathy…yet Bold
• Able to anticipate needs and provide solutions
• Always learning and coachable

You will report directly to the co-founder of the company and they will be training you and sharing everything you need to know to be autonomous.

We can’t wait to meet our exciting, new addition to the team! Apply Now!